|
FAQ's
New for 2008!
SHIPPING:
All packages are sent parcel post unless requested otherwise. Shipping prices reflect parcel post shipping.
Insurance is available upon request for an additional fee. If you do not request insurance you are responsible for any damage of products during shipping. I do my very best to provide substantial packaging to prevent damage (but I can't promise the post office won't be a little rough:)!)
NEW:
All signs and nameboards will now include coordinating ribbon for hanging (previously charged for upon request.) This does not apply to photo frames unless indicated in item description, however I will be happy to add ribbon to any purchase for a small charge.
When will my item ship?
Most orders are shipped within 7-10 of order date. All items are made when ordered therefore needing ample to to get the appropriate supplies and complete each project. HOLIDAY SHIPPING could run a little longer. All orders are filled in the order in which they were received. Please let me know when odering if you have a specific date you need your order. How long will it take to get my custom artwork? TOP
During regular traffic times you will recieve your artwork with in 2 weeks of your order confirmation date. During holiday seasons or show specials (will be noted on homepage) please allow 3 full weeks for delivery. Alos, PLEASE be aware of noted dealines for holiday, etc. I like an idea I see on your site but I want to "tweak" it a little...can we do that? TOP
ABSOLUTELY! Email me specific changes you would like made. If you have a picture of bedding, room decor, etc. please send that with your email so we can come up with the best final product possible. I want several different products using the same design. Do you give price breaks for multiple product orders? TOP
ABSOLUTELY! Just choose all of the products you would like and I will give you a package rate if all items are ordered at the same time. I would like to order a baby gift for a friend in another state. Will you ship directly to her? Do you offer gift wrapping? TOP
Yes and yes. If you would like a product shipped directly to someone as a gift please order your item and order gift wrapping as well. I will ship the gift to your friend with a note attached with your wording. Please email with details....
| 
